Terms and conditions

By accessing this website or purchasing from Rooted Femme, you agree to the following Terms and Conditions. Please review them before placing an order.

PRODUCT INFORMATION

We make every reasonable effort to present accurate product descriptions, images, prices, and availability. Product color, packaging, or appearance may vary slightly due to lighting, screen settings, packaging updates, or normal production differences. These variations do not make a product defective.

PRODUCT USE AND SAFETY

Rooted Femme products are intended for external cosmetic use only. Follow all directions provided with the product. Avoid contact with the eyes and keep products out of reach of children.

Customers are responsible for reviewing product information and determining whether a product is appropriate for their individual needs. A patch test is recommended before full use, particularly for customers with sensitive skin, scalp conditions, allergies, or known ingredient sensitivities. Discontinue use if irritation or an adverse reaction occurs.

Individual results may vary depending on hair type, condition, installation, maintenance routine, environment, and product use. Rooted Femme does not guarantee identical results for every customer. Our products are not intended to diagnose, treat, cure, or prevent any medical condition.

ORDERS AND PAYMENT

All prices are listed in U.S. dollars. Full payment is required when an order is placed. Customers are responsible for providing accurate billing, shipping, and contact information.

We reserve the right to refuse, limit, or cancel an order because of suspected fraud, payment issues, incorrect pricing, inventory errors, product availability, or misuse of the website. If Rooted Femme cancels a paid order, the applicable payment will be refunded.

SHIPPING, RETURNS, AND REFUNDS

All purchases are subject to the Shipping and Delivery Policy and the Returns and Refunds Policy displayed on this website. By placing an order, you acknowledge and agree to those policies.

WEBSITE AND INTELLECTUAL PROPERTY

All website content—including the Rooted Femme name, product names, logos, photographs, graphics, written material, and product descriptions—is owned by or licensed to Rooted Femme and may not be copied, reproduced, distributed, or used for commercial purposes without written permission.

LIMITATION OF LIABILITY

To the fullest extent permitted by law, Rooted Femme is not responsible for indirect, incidental, or consequential loss resulting from the use or misuse of our products or website. Nothing in these Terms limits any rights or remedies that cannot legally be excluded.

CHANGES TO THESE TERMS

Rooted Femme may update these Terms and Conditions when business practices, products, or legal requirements change. Updated terms will be posted on this page. Continued use of the website after an update constitutes acceptance of the revised terms.